WE JUST LOVE TO CLEAN!
We are an independently owned and operated company with delivery of quality integrity in the cleaning industry. Our mission to constantly surpass the expectation of our customer All our employees are extensively trained and pass a Background check. They must meet our security standards and Qualifications, and show a willingness to take pride in their work. We are not a nationwide franchise or a revolving door business of part-time cleaners. You can be confident that your space and possessions are secure, and will be maintained with the highest degree of integrity.
Benefits of choosing our cleaning service instead of a national franchise:
- We get to know each other.
- No strangers on your property.
- Not in a hurry to make quota.
- Flexible scheduling.
- You may be present when we clean.
- If you have had a bad experience with nationwide franchises, our independent company is your solution! Our friendly and
- Knowledgeable staff is available from 8 am to 6 pm. We can be
- Reached by email or phone. Be assured that you can contact us with any questions or concerns whenever they arise.
- Our company is licensed, insured, and bonded for your protection.
- This is important as many businesses offering cleaning services are not covered in the event of an accident or mishap on your property.
- We back up our services with a 100% guarantee.
100% Satisfaction Guaranteed
INDEPENDENTLY OWNED AND OPERATED
Love to Clean is independently owned and operated. We service homes, small offices and schools across Auckland. Our aim is to constantly surpass the expectations of our customers.
GUARANTEE
Our Guarantee to you
Your satisfaction is guaranteed. If the cleaning does not meet your
approval please inform us within 24 hours and we will make
arrangements to have the problem corrected, at no additional cost. All
calls and appointments will be scheduled during business hours only.
Quality of cleaning
Quality is our highest priority. We have systems in place to assure the
quality of our services. We also periodically follow up to ensure you
are satisfied with your cleaning. Quality is our #1 priority!
Security/ Entry
Most customers give us a key to their home or a code allowing access
to the garage, but other methods of entry can be arranged, on the
day of service, if necessary. All keys are marked for identification with
a code rather than an address or customer name. Security is a major
concern for us. Our policy is to lock the door while we are cleaning
and to not allow access to unknown people. For these safety reasons,
please do not ask our cleaning professionals to allow access for
workmen during the time we are in your home or if you prefer to be
home at the time of service, we also clean houses when owners are
present.
Late cancellations / lockout fee
We understand schedules change. We ask that you contact us no later
than noon the day before your scheduled cleaning to cancel or
reschedule. Cancellations later than noon the day before are subject
to a cancellation fee. The same fee will be charged if we cannot gain
access to your home if you have chosen not to leave the company
your key. For Monday cleanings, please call our office by noon of the
preceding Friday. Also, if you request a reschedule we may not be
able to accommodate your request with the same cleaning team you
are accustomed to.