About us

WE JUST LOVE TO CLEAN!

We are an independently owned and operated company with delivery of quality integrity in the cleaning industry. Our mission to constantly surpass the expectation of our customer All our employees are extensively trained and pass a Background check. They must meet our security standards and Qualifications, and show a willingness to take pride in their work. We are not a nationwide franchise or a revolving door business of part-time cleaners. You can be confident that your space and possessions are secure, and will be maintained with the highest degree of integrity.

Benefits of choosing our cleaning service instead of a national franchise:

  • We get to know each other.
  • No strangers on your property.
  • Not in a hurry to make quota.
  • Flexible scheduling.
  • You may be present when we clean.
  • If you have had a bad experience with nationwide franchises, our independent company is your solution! Our friendly and
  • Knowledgeable staff is available from 8 am to 6 pm. We can be
  • Reached by email or phone. Be assured that you can contact us with any questions or concerns whenever they arise.
  • Our company is licensed, insured, and bonded for your protection.
  • This is important as many businesses offering cleaning services are not covered in the event of an accident or mishap on your property.
  • We back up our services with a 100% guarantee.

100% Satisfaction Guaranteed

INDEPENDENTLY OWNED AND OPERATED

Love to Clean is independently owned and operated. We service homes, small offices and schools across Auckland. Our aim is to constantly surpass the expectations of our customers.

GUARANTEE

Our Guarantee to you

Your satisfaction is guaranteed. If the cleaning does not meet your

approval please inform us within 24 hours and we will make

arrangements to have the problem corrected, at no additional cost. All

calls and appointments will be scheduled during business hours only.

Quality of cleaning

Quality is our highest priority. We have systems in place to assure the

quality of our services. We also periodically follow up to ensure you

are satisfied with your cleaning. Quality is our #1 priority!

Security/ Entry

Most customers give us a key to their home or a code allowing access

to the garage, but other methods of entry can be arranged, on the

day of service, if necessary. All keys are marked for identification with

a code rather than an address or customer name. Security is a major

concern for us. Our policy is to lock the door while we are cleaning

and to not allow access to unknown people. For these safety reasons,

please do not ask our cleaning professionals to allow access for

workmen during the time we are in your home or if you prefer to be

home at the time of service, we also clean houses when owners are

present.

Late cancellations / lockout fee

We understand schedules change. We ask that you contact us no later

than noon the day before your scheduled cleaning to cancel or

reschedule. Cancellations later than noon the day before are subject

to a cancellation fee. The same fee will be charged if we cannot gain

access to your home if you have chosen not to leave the company

your key. For Monday cleanings, please call our office by noon of the

preceding Friday. Also, if you request a reschedule we may not be

able to accommodate your request with the same cleaning team you

are accustomed to.